February 2019 - Sandyx

Safer Internet Day 19: What it means in the corporate world

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Today, February 5th, is international Safer Internet Day.

This year, the event will be celebrating its tenth anniversary across 140 countries.

With more businesses, schools and individuals participating in the event than ever before, the UK Safer Internet Centre plan to make the 2019 theme of “together for a better internet” their most prevalent message yet. Notable participants from last year include Age UK, CBBC and Manchester City F.C.

What is the purpose of Safer Internet Day?

Just like every year, Safer Internet Day 2019 aspires to raise awareness and get people talking about ways to make the internet a safer and more trustworthy place. Although a lot of Safer Internet Day supporters are sharing tips about how to keep children safe online, we feel that the 2019 message is applicable to anyone who uses the internet daily or on a large scale. Even if you don’t work with children or young adults, 98% of UK businesses carry out some form of activities online, making Safer Internet Day 2019 a very relevant event you should participate in.

The robust protection offered by Salesforce

At Sandyx, we specialise in projects based on the Salesforce platform and work with Salesforce products on a daily basis, many of which involve a CRM system. The average CRM system alone holds masses of personal client data, which instantly justifies the need for robust security features. Salesforce incorporates various safety tools into each product and service that they offer, including a constantly-updating infrastructure and user security features like two-factor authentication and identity verification. Additional custom security features can also be implemented depending on your specific needs, which our consultants can assess in detail for you today.

Be sure to communicate with your employees

Although it may sound tedious, reiterating the significance of cyber security to your team is actually of paramount importance.

Every employee, regardless of their seniority, will handle some form of sensitive data and this instantly makes them a risk.

Seemingly innocent mistakes like reusing weak passwords, misplacing devices that store information and forgetting to delete ex employees off the system open your business up to infiltration. Reputational damage, hefty fines and even a lessened ability to operate are all potential outcomes of improper internet usage – and your employees need to understand this. Make it clear to everyone in your company that online security is a shared responsibility and unidentified behaviour, regardless of how it occurred, will be reported.

Enhance the digital functions of your business

Is your CRM software completely up to scratch? The chances are, we can make it better. If you would like to discuss anything that was mentioned in this article, or understand how Salesforce can help your business, then please get in touch. You can also ring us on 0161 710 3250 directly. You could be our next success story.

Major overhaul of Saint-Gobain Building Distribution’s UX

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Saint-Gobain Building Distribution is a multinational corporation made up of the biggest firms in the UK construction sector, including Jewson, Graham and Ceramic Tile Distributors.

What was the challenge?

Saint-Gobain required a solution that would support their business processes associated with the management of existing stores, as well as support future network expansions. Given the wide range of brands they work with and their rapid rate of growth, we knew the solution had to be flexible. Sandyx have crafted a bespoke implementation methodology tailored for Salesforce projects. After taking into account our client’s initial requirements, Sandyx created a solution prototype. This allowed Saint Gobain to see a representative system to confirm that it would suit their needs, whilst we got to work on some of the background development.

What was our solution for?

Sandyx, harnessing the power of the Salesforce Force.com platform, integrated Google Maps directly into the user interface, allowing users to search the database themselves.

This allowed them to add a variety of filters, such as location, to narrow down the results displayed on the map.

Each store or site in their system required a geotag so it could be visible on a map, accompanied by important details like brand status and ownership.

What was the outcome for Saint-Gobain?

Reviewing the prototype yielded some new ideas for change and some additional requirements. These amendments were addressed quickly and followed by an additional round of user testing. This allowed Saint-Gobain to ‘fine tune’ the user experience so that it accurately reflected their preferences.

The flexibility of our development methodology helped to deliver exactly what the client needed to build perfectly tailored property management strategies.

Contact Sandyx for more information

Is your CRM software completely up to scratch? The chances are, we can make it better.

If you would like to discuss anything that was mentioned in this article, or understand how Salesforce can help your business, then please get in touch. You can also ring us on 0161 710 3250 directly.

You could be our next success story.