The Cooperative

In order to maximise corporate cross selling and deepen the quality of customer engagement, the Co-Op requested Sandyx implement a Single Customer View across 26 operational divisions of the company.

The implementation of Service Cloud with the Co-Op has enabled them not only to focus on cross divisional joint engagement which maximises account penetration and increases cross divisional sales and margins, without any major increase in its cost base. The service also provides a 360 degree insight into all aspects of the customer relationship whilst implementing a dynamic customer centric solution with only minor demands on extended IT resources.

The Cooperative



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