Support Cloud enables you to benefit from a selection of application support services without having to invest in internal skills and permanent payroll costs. Support Cloud provides you with the facility to contact Sandyx certified technical consultants to clarify the potential impact prior to making any changes to your Salesforce® configuration.
Access to comprehensive support and expertise including:
|Advice and guidance||✔||✔||✔|
|Best practice review||✔||✔||✔|
|Customisable reports and dashboards||✔||✔||✔|
|Web services and integration||✔||✔|
|Apex and Visual force||✔||✔|
|Assigned Salesforce® certified resource||✔||✔|
|1 hour initial response for critical issues||✔||✔|
|Partner and Customer Communities||✔||✔|
|Price from||£500 per month||£730 per month||£1,250 per month|
For any Salesforce®.com related implementation, or for maintenance and support of your current Salesforce®.com based applications you should call Sandyx.